Direct To Tri-State Office in Portsmouth, OH: (740) 353-7200

At Culligan KYOVA, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we may collect from you when you use our website, social media, or communicate with us via phone, chat or text messages, and how we may use and protect that information.

Information We Collect

We may collect personal information from you when you use our website, such as your name, email address, and other contact details. We may also collect information about your device and how you use our website, including your IP address, browser type, and operating system.

If you communicate with us via click to call, chat or text messages, we may collect information such as your name, phone number, and the content of your messages.

In addition to the above, we may use phone call tracking and call recording services to help us improve our customer service and provide you with better support. These services may collect information about your phone number, call duration, and other details related to the call.

We may use Google Analytics or other resources to collect information about your use of our website. This information may include details about the pages you visit, the time and date of your visits, and the referring website that brought you to our website. We use this information to improve our website and provide a better user experience.

We may use Google Ads and Facebook Ads to promote our website and products. These services may collect information about your visits to our website and other websites you visit. This information may be used to show you targeted advertisements based on your interests and preferences.

How We Use Your Information

We may use your personal information to provide you with information about our products and services, to respond to your inquiries and requests, and to improve our website and user experience. We may also use your information to comply with legal and regulatory requirements.

We may share your personal information with third-party service providers who perform services on our behalf, such as website hosting, analytics, phone call tracking, call recording, chat, and text messaging services. We require these service providers to comply with our privacy policies and to use your personal information only for the purposes for which we have engaged them.

We may also share your personal information if required by law, regulation, or court order, or if necessary to protect our rights or the safety of our users.

Cookies, Pixels, and Other Sources

We may use cookies, pixels, and other sources to collect information about your use of our website. Cookies are small data files that are placed on your device when you visit a website. We use cookies to improve your user experience and to personalize your experience on our website. You can control the use of cookies through your browser settings.


We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard security measures to safeguard your personal information, including firewalls, encryption, and access controls.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by visiting here.